Windows 11 hello7/12/2023 ![]() Step 3: Next, run the following command to grant administrative permission. takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y Step 2: In the console, run the following command to take ownership of the NGC folder. ![]() Step 1: Right-click on the Start icon and select Terminal (Admin) from the list. To delete the NGC folder, you’ll need to take its ownership by following the steps below. You can delete the NGC folder and set up your Windows Hello PIN again to fix it. If Windows cannot access that folder for some reason, you may encounter such issues. Windows saves all your sign-in information, including your PIN, in the NGC folder. Step 5: Set up your new PIN by entering it twice and then click on OK. Step 4: Enter your Microsoft account password to verify your identity. Step 2: Click on the arrow next to PIN (Windows Hello) and click on ‘I forgot my PIN.’ In the Accounts tab, click on the Sign-in options. Step 1: Press the Windows key I to launch the Settings app. If disconnecting your work or school account doesn’t help, you can use the forgot PIN option to reset your Windows Hello PIN. Step 3: Click on your email id and then click on Disconnect.Ĭheck if you can change your Windows Hello PIN. Step 2: Navigate to the Accounts tab and click on ‘Access work or school’ on your right. Step 1: Open the Start menu and click on the cog-shaped icon to launch the Settings app. Hence, you should first disconnect that account before attempting to change your PIN again. One of the most common reasons Windows may prevent you from changing your sign-in PIN is if you’ve linked your work or school account to your PC. If you are having trouble changing your sign-in PIN on Windows, we’ve compiled a list of solutions that will help. While the process of changing your Windows Hello PIN is relatively simple, sometimes, Windows may prevent you from making that change by displaying a ‘This option is currently unavailable’ error. From time to time, you may want to change the sign-in PIN for your Windows computer to ensure its safety.
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